CTL, a leading education technology lifecycle partner, has officially announced the launch of a newly refreshed Complete Fleet Service for extensive networks of physical or virtual schools.
In order to ensure streamlined rollouts for Chromebooks and related EdTech, the most recent idea from CTL effectively combines the flexibility and customization that schools require with extensive, scale-tested logistics and technical expertise, according to certain reports. More information on the same subject would reveal how the company's Complete Fleet Service now includes a new curriculum for student repair CTE, new certified IT asset disposition capabilities, and a slew of new concierge services, such as software collaborations with third parties and redesigned school ordering portals. Not just that, the service also offers services throughout the program lifecycle, each one capable of saving K12 IT staff time, cost, and effort. We say so because, right from strategy through procurement, deployment, maintenance, and now retirement, CTL brings forth white-glove service in a 1:1 technology lifecycle partnership with clients.
“Successfully deploying thousands of Chromebooks and other EdTech requires a detailed, hands-on approach, not just a shipping label. With our newly enhanced Complete Fleet Service, we act as an extension of our customers’ IT teams, providing the custom, concierge-level support needed to ensure every device is ready for teaching and learning from day one,” said Jason Mendenhall, CEO of CTL.
When we discuss the updated Complete Fleet Service offered by CTL in greater detail, we begin with the promise of consulting and program planning. This translates to how the company’s dedicated account management provides best-practice planning and advice, delivers IT consulting for infrastructure or other program needs, as well as creates a program plan that achieves client goals.
Next, a variety of best-fit device solutions will be implemented. CTL curates a selection of Chromebooks, Chromeboxes, Apple and Windows devices, interactive panels, carts, accessories, and other devices to provide the best EdTech solution available. CTL also provides refurbished alternatives. A facility devoted to facilitating smooth configuration and deployment is another noteworthy aspect. You see, CTL expertly manages the significant logistical complexity of your large program configuration and deployment. The solution markedly does so by leveraging a wide array of customized configuration options, ZTE enrollment, asset tagging, custom branding, asset management, new 3rd party software collaborations, and effortless drop shipping to any number of locations.
Beyond that, there is a concierge project management solution that gives clients access to dedicated, executive-level account management and technical support throughout their program. These services include weekly or monthly synchronization meetings, reporting that is tailored to the data needs and schedule of the client, and newly updated private-branded online ordering portals. Since we have not yet discussed the possibility of simplifying maintenance, we still have a few pieces to unpack. Hold on. For CTL devices, the company essentially delivers several device maintenance and repair options, including authorized CTL depot repair, authorized self-repair programs, and a new student repair curriculum for career and technical education (CTE).
Rounding up highlights would be an assortment of new IT asset disposition services. Users can now reclaim value from retired computing assets for better understanding. As a Certified B Corporation, CTL now also offers significant e-waste mitigation services including device buybacks with cash back or credit toward new device purchases, certified and audited data destruction, and R2v3 certified recycling to avoid environmental harm.
CTL's rise to prominence, which began in 1989, can be attributed to the company's award-winning products and services that can simplify the entire EdTech lifecycle. The company’s excellence in what it does can also be understood once you consider customers in more than 65 countries rely on CTL’s Chromebooks, Chromeboxes, and video collaboration tools, along with its deployment, maintenance, and IT asset disposition lifecycle services.
In case that wasn’t enough, CTL has also earned designations as a Google for Education Premier Partner, a Google Cloud Partner, and an Intel Technology Platinum Partner.
“Our reputation was built on delivering some of the most demanding, large-scale Chromebook deployments in education. Other companies sell devices; we deliver fully-managed solutions. For any school network facing a complex rollout, our team’s depth of experience isn’t just a benefit—it’s the single most important factor for guaranteeing teaching and learning success from day one,” said Mendenhall.
